You are here: Home » Shipping, Refund Policy & Terms
Wild Ozark's Logo in color

Shipping, Refund Policy & Terms

These are Wild Ozark’s Shipping & Terms of service. Please read them carefully and ask questions by emailing me at [email protected] if you don’t understand something.


User, You: the reader of this website and blog

We, Our: Wild Ozark, LLC or Wild Ozark™, or Madison Woods


By using and visiting this website you agree to these terms.

Wild Ozark™ provides information, entertainment, and points users to our online store for free and paid products.  We also provide links to other websites with information we found useful or entertaining. This information, entertainment, or products can be changed, deleted, or moved to different links at any time at our discretion.

Although I try to provide honest, accurate information, we provide no guarantee of accuracy of anything from this site. It is up to the user to verify our information. Our information is provided as a starting point for further investigation by the user, however if the user discovers inaccuracies and brings it to our attention we will do our best to update our information.

Any herbal information or remedies discussed on this site are done so in the spirit of sharing information only. We are not healthcare providers, and do not dispense medical advice. None of the statements on this site have been sanctioned by the FDA. You, the user, are responsible for your own health and should consult a physician for medical advice before using or employing any of the remedies discussed herein.

If you purchase anything from Wild Ozark and are dissatisfied, please email me (madison-at-wildozark-dot-com) and except for live plants or fresh roots purchased locally,  I’ll be happy to arrange returns or remedies to your situation.

Plants and roots purchased locally should be visually inspected by the customer before taking possession and are sold as-is.

Copyright Info

Creative Commons License
Unless otherwise specified, all posts (writing) and photos on this site by Madison Woods are licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. If you’re interested in using my photos commercially, just email me and we can work out an arrangement. I do sell non- and exclusive rights to most photos.

Shipping & Return Policy for Wild Ozark Products

This does not pertain to products purchased by a seller I’ve recommended or referred to. From time to time I do refer website visitors to ginseng sellers for the purchase of ginseng roots and/or other products. All matters regarding sales made through other vendors must be taken up with that vendor. Wild Ozark is not responsible for purchases made outside of this Wild Ozark shopping cart.

We ship books, herbal products, crafts, and other products by USPS. Generally I use First Class, Flat Rate 3-day Priority, or Media mail. Customers can email me and request a different method and I’ll send an adjusted invoice.

Except for plants and fresh roots, Wild Ozark offers 100% refund within 30 days of purchase on any product you are unsatisfied with. Just email me at [email protected] to begin the process.

Plants and roots purchased locally should be visually inspected by the customer before taking possession and are sold as-is.

Bare-root or potted plants should be inspected on arrival to destination. Wild Ozark will refund purchase price plus shipping on any bad shipment. Photos of the problem will be requested for insurance purposes, so please take them immediately when a problem is noticed.

We want happy customers, always.

We can only ship to the United States.

Shipping & Return Policy for Ginseng Roots & Leaves

Wild Ozark only sells ginseng roots and leaves to local customers And these items are sold as-is.


 You may email [email protected] and skip the shopping cart if you’d prefer and you will be sent an invoice from PayPal instead of using the online shopping cart.


I'd love to hear your thoughts!

Notify of
Scroll to Top
%d bloggers like this: